{"id":40853,"date":"2026-04-08T16:26:56","date_gmt":"2026-04-08T14:26:56","guid":{"rendered":"https:\/\/nowycisco.polsoft.pl\/produkt\/cisco-svs-flex-supt-bas-basic-support-flex-plan\/"},"modified":"2026-04-27T10:02:01","modified_gmt":"2026-04-27T08:02:01","slug":"cisco-svs-flex-supt-bas-basic-support-flex-plan","status":"publish","type":"product","link":"https:\/\/sklep.polsoft.pl\/cisco\/produkt\/cisco-svs-flex-supt-bas-basic-support-flex-plan\/","title":{"rendered":"Cisco SVS-FLEX-SUPT-BAS – Podstawowe Wsparcie dla Flex Plan"},"content":{"rendered":"
\n

Cisco Flex Plan – SVS-FLEX-SUPT-BAS – Podstawowe Wsparcie Serwisowe<\/h2>\n

Cisco SVS-FLEX-SUPT-BAS to kontrakt serwisowy oferuj\u0105cy podstawowy poziom wsparcia dla rozwi\u0105za\u0144 obj\u0119tych licencjonowaniem Cisco Flex Plan. Zapewnia dost\u0119p do kluczowych zasob\u00f3w wsparcia technicznego, w tym do aktualizacji oprogramowania i dokumentacji. Jest to fundamentalny element utrzymania stabilno\u015bci i bezpiecze\u0144stwa \u015brodowiska IT, gwarantuj\u0105cy pomoc w przypadku wyst\u0105pienia problem\u00f3w.<\/p>\n

\n

Zakres kontraktu serwisowego<\/h3>\n
    \n
  • Typ kontraktu<\/strong> – Basic Support for Flex Plan<\/li>\n
  • Poziom SLA i czas reakcji<\/strong> – Standardowy poziom wsparcia technicznego, bez gwarantowanego czasu reakcji w trybie 24x7x4. Dost\u0119pno\u015b\u0107 wsparcia zgodna z warunkami podstawowego kontraktu Cisco.<\/li>\n
  • Czas trwania kontraktu<\/strong> – Zgodny z okresem aktywnej subskrypcji Cisco Flex Plan.<\/li>\n
  • Pokrywane urz\u0105dzenie<\/strong> – Urz\u0105dzenia i oprogramowanie obj\u0119te aktywn\u0105 subskrypcj\u0105 Cisco Flex Plan.<\/li>\n
  • Zakres wsparcia<\/strong> – Dost\u0119p do aktualizacji oprogramowania (maintenance releases), poprawek b\u0142\u0119d\u00f3w oraz podstawowej pomocy w rozwi\u0105zywaniu problem\u00f3w technicznych.<\/li>\n
  • Dost\u0119p do Cisco TAC i zasob\u00f3w online<\/strong> – Ograniczony dost\u0119p do Cisco Technical Assistance Center (TAC) oraz do biblioteki zasob\u00f3w online Cisco, w tym dokumentacji technicznej.<\/li>\n
  • Warunki odnowienia<\/strong> – Kontrakt odnawiany wraz z subskrypcj\u0105 Cisco Flex Plan.<\/li>\n<\/ul>\n<\/div>\n
    \n

    Kompatybilno\u015b\u0107 i wymagania<\/h3>\n
      \n
    • Platforma\/urz\u0105dzenie<\/strong> – Aktywna subskrypcja Cisco Flex Plan<\/li>\n
    • Wymagania<\/strong> – Zgodno\u015b\u0107 z warunkami licencyjnymi Cisco Flex Plan<\/li>\n<\/ul>\n<\/div>\n
      \n

      Szczeg\u00f3\u0142y kontraktu<\/h3>\n\n\n\n\n\n\n\n\n\n\n\n\n
      Parametr<\/th>\nWarto\u015b\u0107<\/th>\n<\/tr>\n<\/thead>\n
      Nazwa kontraktu<\/td>\nCisco Basic Support for Flex Plan<\/td>\n<\/tr>\n
      Part Number<\/td>\nSVS-FLEX-SUPT-BAS<\/td>\n<\/tr>\n
      Typ wsparcia<\/td>\nPodstawowe wsparcie techniczne<\/td>\n<\/tr>\n
      Model licencjonowania<\/td>\nSubskrypcyjny (powi\u0105zany z Flex Plan)<\/td>\n<\/tr>\n
      Zakres pokrycia<\/td>\nOprogramowanie i urz\u0105dzenia obj\u0119te Flex Plan<\/td>\n<\/tr>\n
      Dost\u0119p do aktualizacji<\/td>\nTak (maintenance releases)<\/td>\n<\/tr>\n
      Dost\u0119p do TAC<\/td>\nOgraniczony<\/td>\n<\/tr>\n
      Kategoria<\/td>\nOprogramowanie i Cloud > Oprogramowanie sieciowe<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
      \n

      FAQ<\/h3>\n
      \n

      Czym jest Cisco Flex Plan?<\/h4>\n

      Cisco Flex Plan to elastyczny model licencjonowania subskrypcyjnego, kt\u00f3ry upraszcza zakup i zarz\u0105dzanie oprogramowaniem Cisco dla r\u00f3\u017cnych produkt\u00f3w, takich jak Collaboration, Security czy Enterprise Networking.<\/p>\n<\/div>\n

      \n

      Co obejmuje podstawowe wsparcie SVS-FLEX-SUPT-BAS?<\/h4>\n

      Kontrakt obejmuje dost\u0119p do aktualizacji oprogramowania (maintenance releases), poprawek b\u0142\u0119d\u00f3w oraz podstawow\u0105 pomoc w rozwi\u0105zywaniu problem\u00f3w technicznych dla produkt\u00f3w obj\u0119tych subskrypcj\u0105 Flex Plan.<\/p>\n<\/div>\n

      \n

      Czy SVS-FLEX-SUPT-BAS zapewnia wsparcie 24\/7?<\/h4>\n

      Nie, SVS-FLEX-SUPT-BAS to podstawowy poziom wsparcia, kt\u00f3ry nie gwarantuje reakcji 24\/7 ani okre\u015blonego czasu reakcji w trybie 24x7x4. Dost\u0119pno\u015b\u0107 wsparcia jest zgodna ze standardowymi warunkami podstawowego kontraktu Cisco.<\/p>\n<\/div>\n

      \n

      Czy ten kontrakt obejmuje wymian\u0119 sprz\u0119tu?<\/h4>\n

      Podstawowy kontrakt SVS-FLEX-SUPT-BAS koncentruje si\u0119 na wsparciu oprogramowania i rozwi\u0105zywaniu problem\u00f3w technicznych. Wymiana sprz\u0119tu zazwyczaj wymaga wy\u017cszego poziomu kontraktu serwisowego, takiego jak Cisco Smart Net Total Care (SNTC).<\/p>\n<\/div>\n<\/div>\n

      Opis wygenerowany na podstawie danych Cisco i dystrybutor\u00f3w. Zweryfikuj specyfikacj\u0119 na cisco.com.<\/small><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

      Cisco SVS-FLEX-SUPT-BAS to podstawowy kontrakt serwisowy zaprojektowany dla produkt\u00f3w obj\u0119tych programem Cisco Flex Plan. Umo\u017cliwia dost\u0119p do zasob\u00f3w wsparcia technicznego Cisco, w tym do aktualizacji oprogramowania oraz podstawowej pomocy w rozwi\u0105zywaniu problem\u00f3w, zapewniaj\u0105c ci\u0105g\u0142o\u015b\u0107 dzia\u0142ania infrastruktury sieciowej.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"product_brand":[124],"product_cat":[136],"product_tag":[],"class_list":{"0":"post-40853","1":"product","2":"type-product","3":"status-publish","5":"product_brand-cisco","6":"product_cat-usugi-i-subskrypcje-cisco","7":"desktop-align-left","8":"tablet-align-left","9":"mobile-align-left","11":"first","12":"instock","13":"taxable","14":"shipping-taxable","15":"purchasable","16":"product-type-simple"},"yoast_head":"\nCisco SVS-FLEX-SUPT-BAS - Podstawowe Wsparcie dla Flex Plan<\/title>\n<meta name=\"description\" content=\"Cisco SVS-FLEX-SUPT-BAS to podstawowy kontrakt serwisowy dla rozwi\u0105za\u0144 Cisco Flex Plan. 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